Operating model

A 7-phase process

A proven process that ensures quality and continuity across every asset.

01

Discover

Objectives, users, scope, risks and success criteria.

02

Design

Brand, UX/UI, architecture and security.

03

Build

Engineering, integrations, code and testing.

04

Validate

Functionality, accessibility, performance and security.

05

Launch

Deployment, monitoring, backups and documentation.

06

Operate

Support, maintenance, vulnerabilities and incidents.

07

Improve

Analytics, feedback, roadmap and optimization.

Principle

Every managed asset has an owner, inventory record, service levels, monitoring, backups, change history and incident process.

International standards

Aligned with international frameworks

Our work is aligned with global security and quality frameworks.

ISO/IEC 27001:2022

Security management, risk and continual improvement.

NIST CSF 2.0

Govern · Identify · Protect · Detect · Respond · Recover.

OWASP ASVS 5.0.0

Verifiable security requirements for web applications.

WCAG 2.2

Web accessibility, target AA where appropriate.

Aligned with these frameworks. Formal certifications are only declared when fully completed.